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How Yelo has benefited from the technological development in the car rental business

Wednesday, 14 October, 2020

Al-Wefaq Rent A Car Company (Yelo) was established in 2000, and within 20 years, it has become one of the most famous Saudi companies in the car rental sector, which is not limited to the Kingdom only, but has expanded through more than 90 branches spread in various Saudi cities as well as in The UAE and Egypt, in addition to its partnership with "Europcar", to have a presence in more than 3,900 branches around the world. Through its relentless endeavor to maintain its leadership, Al-Wefaq Rent a Car (Yelo) has been keen to develop all its services to provide convenience to its customers, as it has benefited from technological development and harnessed it to serve its customers by providing many electronic services such as automatic chatting on WhatsApp (chatbot) and live chat. On the website and application for smartphones, and the electronic reservation implementation service. Through the live chat service, you can easily talk to the answering machine who answers all your inquiries easily without the need to wait, all you have to do is enter the site and then click on the chat icon at the bottom of the screen on the right, where one of the customer service representatives will get back to you. In addition to the automatic chat services WhatsApp, Al-Wefaq Rent A Car Company (Yelo) was able to develop its application services, in addition to the traditional services of the application such as reservation and review of branches and available cars, the application was developed to provide an online reservation service without the need to deal with the rental employee. Today, through the online reservation implementation service, you can through the application choose the closest branch to you, choose the vehicle that fits your purpose, sign the contract and pay online.

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