We offer this website, subject to the following terms and conditions (“Agreement”). Please read this Agreement carefully before using this website. By using this website, you accept the terms and conditions set forth in this Agreement. we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the "Last Updated" information that appears at the top of this Agreement. Your use of this website following the posting of any changes constitutes acceptance of those changes.

As used in this Agreement, the terms “we” and “us” mean Yelo and the companies in which Yelo directly or indirectly owns a majority interest, commonly called “subsidiaries.” We operate vehicle and construction and industrial equipment rental businesses and, on a more limited scale, retail vehicle sales and claims administration businesses. Our “licensees” are independent companies in the vehicle and construction and industrial equipment rental businesses, and sometimes in the retail vehicle sales business, that are licensed to operate such businesses using a trade name and trademarks and service marks owned by us, which often incorporate the “Yelo” mark. Because the licensees are independent of us, they are not our subsidiaries and thus are not included in the terms “we” and “us.” Our “affiliates” at any time are the companies (other than us) that at the time control us or are under common control with us; the terms “we” and “us” do not include our affiliates.

Copyright

Formal notice of copyright ownership appears on the website. All rights reserved international copyright laws protect all images, text, programs, and other materials found on this website (the "Site Materials"). Any commercial use of any of the Site Materials is prohibited without the express written consent of Yelo. You agree not to change or delete any copyright, trademark, or other proprietary notices from materials displayed on or downloaded from this website, and acknowledge that you do not acquire any ownership rights by using this website or the Site Materials.

Trademarks

We or our affiliates own registered service marks including, without limitation, "Yelo group", " Yelo ", "Yelo maintenance", “Yelo national transport”, “Yelo Car Sales,” “Dollar Rent A CAR KSA” , Connect by Yelo and certain unregistered marks. Names, logos and other marks identifying our products or services are our or our affiliates’ proprietary marks, and are protected by Kingdom of Saudi Arabia and international trademark laws. All other trademarks and service marks used on this website are the trademarks, service marks, or logos of their respective owners.

Privacy

Any personally identifiable data about you which we collect from you on this website, including without limitation, personally identifiable data about you collected during any registration process as described below, is subject to the privacy policy that is applicable to this website. For more information, please carefully review the applicable privacy policy, which is accessible via a link provided at the bottom of the homepage of this website.

Registration

Access to some areas and use of some functions of this or our other websites may require you to be or become a participant in or a member of a particular Yelo loyalty program. When and if you register to become a participant or member, you agree to (a) provide accurate, current, and complete information about yourself as prompted by our registration form (including your e-mail address), and (b) to maintain and update your information (including your e-mail address) to keep it accurate, current, and complete. You acknowledge that, if any information provided by you is or becomes inaccurate, not current, or incomplete, we reserve the right to terminate your use of this website and related services. As part of the registration process, you may be asked to select a password. You will be responsible for the confidentiality and use of your password and any club or program identification number and agree not to transfer or resell your use of or access to this website to any third party. If you have reason to believe that your account with us is no longer secure, you must immediately notify us of the problem by clicking here. you are entirely responsible for maintaining the confidentiality of your password and loyalty program identification number, and you are entirely responsible for any and all activities (including reservations and purchases) that are conducted through your account. for more information regarding data security issues, please see the “data security” section of the privacy policy.

Code of Conduct

While using this website and/or the Site Materials, you agree not to:

Restrict or inhibit any other visitor from using this website, including, without limitation, by means of "hacking," "denial of service" attacks or defacing any portion of this website
Use this website or the Site Materials for any unlawful or unauthorized purpose
Express or imply that any statements you make are endorsed by us, without our prior written consent;
Transmit (a) any content or information that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene, or otherwise objectionable, or infringes on our or any third party's intellectual property or other rights (b) any material, non-public information about us, any of our licensees or affiliates, or any third party without the authorization to do so (c) any trade secret of ours, any of our licensees or affiliates, or any third party or (d) any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communication (except as otherwise expressly permitted by us)
Engage in spamming or flooding
Modify, adapt, sub-license, translate, sell, transfer, reverse engineer, decompile, or disassemble any portion of this website or the Site Materials
"Frame" or "mirror" any part of this website without our prior written authorization
Tamper in any way with the software or functionality of this website, including, without limitation, transmitting or posting any software or other materials to this website that contains any viruses, time bombs, Trojan horses, worms, cancelbots or other computer programming routines that may damage, interfere with, intercept, or expropriate any system, data, or information
Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of this website or its contents;
Harvest or collect information about visitors to this website without their express consent.
Create a database by systematically downloading and storing all or any of the information on this website
Make postings of a commercial nature. or
Permit others, including those whose accounts were terminated, to access this website through your account, username or password.

In addition, while using this website and/or the Site Materials, you agree to comply with all applicable laws, rules, and regulations.

Making Reservations and Purchasing or Requesting Products or Services.

If you wish to make reservations or to purchase or request products or services described on this website, you may be asked by us (or, if you are purchasing or requesting the product or service through a co-branded area of this website, by the provider of such product or service) to supply certain data applicable to your reservation or purchase, including, without limitation, credit card information and other personally identifiable data about you. You understand that any such personally identifiable data will be treated by us in the manner described in the privacy policy accessible via a link provided at the bottom of the homepage of this website and, if Yelo branded provider is involved, such data will be treated by such provider in the manner set forth in that provider's privacy statement; you acknowledge that we are not responsible for the information collection or privacy practices of these providers or any other third parties. You agree that all data that you provide in making reservations or purchases or requesting services will be accurate, current, and complete. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the rate(s) or price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases.
We reserve the right, without prior notification, to change any descriptions or images of, or references to, any products or services on this website, or to limit the order quantity on any such product or service and/or refuse service to you. We note that descriptions or images of, or references to, third party products or services do not necessarily imply our endorsement of such products or services.

Verification of submitted data may be required prior to our acceptance of any reservation, purchase or order. Except as otherwise required by law or as otherwise expressly stated by us, price, rate and availability of products or services are subject to change without notice. You acknowledge that reservations, purchases and services are subject to additional terms and conditions imposed by us or by our affiliates, licensees or associates. A summary of our current policies regarding vehicle rental rate quotes, reservations and prepaid rentals is accessible from the web page on which you are quoted a rate for rental by us.

Links

This website may contain links to other Internet websites and online resources, Links on this website to other websites or resources shall not be construed as endorsement, control, review or approval of such other websites by us, You acknowledge and agree that we shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services, or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such website or content.
Further, the treatment of user data by the operators of third party websites may be different from our treatment of user data.
For details regarding such operators' treatment of data about users, you must review their privacy policies or terms and conditions of use or contact them for this information. Use of “Cookies” and Other Tracking Technologies, We may use cookies and other technologies to facilitate and track your use of services offered on this website and in connection with our e-mail communications, For more information on our use of such technology, please see the privacy policy.

Use of “Cookies” and Other Tracking Technologies

We may use cookies and other technologies to facilitate and track your use of services offered on this website and in connection with our e-mail communications. For more information on our use of such technology, please see the privacy policy.

Accuracy of Information

Although we strive to ensure the accuracy of the information found on this website, neither we, nor our affiliates, licensees, suppliers, or agents, can be held responsible by you for the accuracy of such information. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all information provided on this website.

Disclaimers

We provide this website, the site materials, and any product or service obtained through or in connection with this website on an "as is" and "as available" basis without representations or warranties of any kind, either express or implied, unless otherwise expressly provided in a written, agreement with us to which you are a party with regard to a particular product or service. to the fullest extent permissible pursuant to applicable law, we and our affiliates, licensees, suppliers, advertisers, and agents disclaim all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose, and noninfringement, unless otherwise expressly provided in a written, agreement with us to which you are a party with regard to a particular product or service. we and our affiliates, licensees, suppliers, and agents do not warrant that your use of this website or the site materials will be uninterrupted, error-free, or secure, that defects will be corrected, or that this website (or the server(s) on which it is hosted) or related software are free of viruses or other harmful components. you acknowledge that you are responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed to access and use this website, and all charges related thereto. no opinion, advice, or statement of us or our affiliates, licensees, suppliers, agents, or visitors, whether made on this website, in the site materials, or otherwise, shall create any warranty, unless otherwise expressly provided in a written, agreement with us to which you are a party with regard to a particular product or service. your use of this website is entirely at your own risk.

Conflicts

In the event a conflict arises between any information posted on this website, this Agreement, and/or any contract you have with us, the terms of your contract with us will prevail over this Agreement and the information posted on this website, and this Agreement will prevail over information posted on this website.

Limitation of Liability

As a condition of your use of this website, you agree that neither we, nor any of our affiliates, licensees, suppliers, directors, officers, shareholders, employees, or agents, will be liable to you or any third party for any direct, indirect, incidental, special, exemplary, punitive, or other damages under any contract, negligence, strict liability, or other theory, or consequential loss of profits, loss of earnings, loss of business opportunities, lost data, interrupted communications, damages, expense, or costs resulting directly or indirectly from or otherwise arising in connection with:

The use of this website, including, but not limited to, damages resulting or arising from your reliance on this website or any information or materials found on this website or hyperlinked from this website, or the mistakes, omissions, interruptions, errors, defects, delays in operation, transmissions, eavesdropping by third parties, or any failure of performance of this website;
Government restriction, strikes, war, any natural disaster or force majeure, power failures, large increases in on-line activity in a short period of time (usage spikes), viruses, catastrophic hardware failures, attacks on our servers, fires, earthquakes, floods, unusually severe weather, or any other condition beyond our reasonable control limiting, preventing or otherwise affecting either your access to or use of this website or site materials or our ability to provide products or services in connection with, or reserved or ordered through, this website; or
Loss of security of information you have provided in connection with your use of this website, or interception of any such information by unauthorized third parties.

Your sole remedy for dissatisfaction with this website and/or site materials contained within this website is to stop using this website and/or site materials, as applicable.

Indemnification

Without limiting the generality or effect of other provisions of this Agreement, you agree to indemnify, hold harmless, and defend us, our affiliates, licensees, subcontractors, and agents, and each of our or their officers, directors, and employees, from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), or other expenses that arise directly or indirectly out of or from (a) your breach or alleged breach of this Agreement, including any violation of the Code of Conduct above; and (b) your use of this website and engagement in transactions on this website including, but not limited to, use of the Site Materials.

Availability of this Website

This website is usually available 24 hours a day, 7 days a week. However, we retain the right to make this website unavailable from time to time for any reason or no reason. We shall not be liable for any damages arising from any interruption, suspension, or termination of this website.

Void Where Prohibited

Although this website is accessible worldwide, not all products or services discussed or referenced in this website are available to all persons or in all geographic locations or jurisdictions. In addition, restrictions may apply to use of products or services obtained in one jurisdiction in other jurisdictions. Those who choose to access this website do so on their own initiative and at their own risk, and are responsible for compliance with their local laws, if and to the extent such local laws are applicable. You may not use or export the Site Materials or products and services available through this website in violation of applicable export laws and regulations. We, and our affiliates, licensees, suppliers and agents, reserve the right to limit the availability of this website and/or the provision of any product or service to any person, geographic area or jurisdiction we or they so desire, at any time and in our or their sole discretion.

Privacy Policy

Yelo is dedicated to protecting your privacy and safeguarding your personally identifiable information. Our aim is to consistently exceed expectations in terms of the products and services we provide to our customers. We strive to create an online experience that is responsive to our customers' needs by using the information you entrust us with responsibly. Yelo is committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws throughout the world. We have provided this Privacy Statement as an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience on our website or application and during your relationship with us. We wish to help you make informed decisions, so please take a moment to read the sections below.

Types of Information We Collect

Yelo collects information about customers so that we can provide experience that is responsive to our customers' needs. Information may be collected as part of: (i) fulfilling information requests, (ii) registering for newsletter or program membership, (iii) submitting a job application, or (iv) responding to communications from us (e.g., surveys or promotional offers or correspondence). We endeavor to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include:

Your name
Date of Birth
Country
Gender
Marital Status
Home, work, or email addresses
Telephone and fax numbers
Nationality
ID, Passport, Residence, Driver License or Work Card
Other information necessary to enhance your experience.

Yelo may also collect non-personally identifiable information about you, such as:

Your use of our websites or application
Communication preferences
Responses to promotional offers and surveys.

Purpose for Collection and Use

Yelo is fully committed to providing you with information about the collection and use of personally identifiable information (PII) furnished by, or collected from, visitors while using our website, mobile application, products, and services. Some of the primary purposes for collecting your PII are as follows:

Providing services such as processing a transaction (e.g., fulfilling a request for information)
Marketing and communicating with you in relation to the products and services offered by Yelo, our strategic marketing partners, and other trusted third parties.
3. Performing market research via surveys to better serve your needs, improve the effectiveness of our website or application, your experience with Yelo, our various types of communications, advertising campaigns, and / or promotional activities.

You will always be offered the choice not to submit your PII or to decide what communications you would like to receive from us. However, doing so may cause certain transactions to be affected.

Purpose of Processing and Disclosure

In most cases, the information you provide is added to a local or global database. In the course of processing your information, it may be necessary to transfer your PII to Yelo affiliates and / or third-party service providers throughout the world for the purposes outlined within this Privacy Statement. As a general practice, Yelo does not sell, rent, or give physical possession of your PII to unaffiliated third parties outside the Yelo system. Situations in which Yelo may disclose your information to others include:

When we have received your consent to do so
In situations where sharing or disclosing your information is required to offer you products or services you desire (e.g., a job application)
When companies or services providers that perform business activities on behalf of Yelo require such information (e.g., customer support services, market research administration or database management services)
When access to your PII is necessary to facilitate business operations or meet contractual obligations
To comply with legal or regulatory requirements or obligations in accordance with applicable law or court order
In case of emergency such as to safeguard the life, health, or property of an individual

If information is shared as mentioned above, we seek to limit the scope of information that is furnished to the amount necessary for the performance of the specific function. Unless otherwise precluded by legal process, we require third parties to protect your PII and abide by applicable privacy laws and regulations.

CONSENT

As part of our commitment to keep you informed, we may mail, email, telephone or contact you by other means to notify you of new Yelo products and services or upcoming Yelo special offers, events, enhancements, or other relevant information that may be of interest to you. You may also receive mailings or other communications from carefully selected third parties. We always offer you the option to decline any or all these communications by following the directions included in our emails or other communications or by contacting Yelo directly. In some cases, your permission will be implied from the nature of the service requested or transaction undertaken. For example, Yelo may collect and use personally identifiable information that you volunteer or behavioral data or information collected in the aggregate. In addition, your permission will be deemed given for communications from us that are necessary to fulfil transactions and services that you request. In certain circumstances, we will seek your express permission when we collect information that is regarded under certain data privacy regulations to be sensitive in nature (e.g., information revealing racial or ethnic origin or health conditions).

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

To ensure that your personally identifiable information (PII) is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or email address changes or you wish to add an additional method for us to communicate with you). Please note that to prevent the unauthorized disclosure of your PII, you may be asked to provide proof of identity (or other authentication materials) together with the completed access request form. Access to PII cannot be provided by telephone. Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of information may be stored indefinitely on "back up" systems or within log files due to technical constraints or financial or legal requirements. Therefore, you should not always expect that all your PII will be completely removed from our databases in response to your request.

COOKIES AND TRACKING TECHNOLOGIES

Yelo may use cookies, invisible pixels, and web beacons to obtain information about you while visiting our website. A cookie is a very small text file that is sent to your browser from a web server and stored on your computer's hard drive. It assigns the computer with a unique identifier, which in turn, becomes your identification card whenever you return to this website.

Cookies are designed to save you time because they help us to provide you with a customized experience without you having to remind us of your preferences each time you return to our web pages. Yelo cookies are not designed to damage your files, nor can they read information from other files on your computer hard drive.

Cookies can also help us provide you with a personalised on-line experience in the following ways:

They remember your username and password for future visits so logging in is easier and faster.
They ensure you are provided with the appropriate frames and content.
They ensure you obtain all requested information.
They help us deliver communications that are relevant and responsive to your interests and location.

Yelo cookies are limited to this website only and are not designed to follow you when travelling on the Internet after leaving this website. We track the usage of our website to better meet your needs and to help make it easier for you to find information in the future. Please note that in addition various third parties may also place cookies on your computer's hard drive. Yelo is not responsible for the presence or absence of third-party cookies or for the technological capabilities or practices employed by third parties in connection with third party cookies.

If you would prefer not to have the benefits of cookies, your Internet browser can be adjusted to treat cookies in different ways. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. However, you should also understand that rejecting cookies might affect your ability to perform certain transactions on this website and our ability to recognise your browser from one visit to the next.

Yelo also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personally identifiable information. Yelo may use this information to improve marketing programs and content.

LINKS TO OTHER WEB SITES

To anticipate your needs, Yelo provides links to other websites for your convenience and information. Yelo is not responsible or liable for any content presented by or contained on any independent website, including, but not limited to, any advertising claims or marketing practices. Please note that while Yelo will protect your information on this website or application, we cannot control and will not be responsible for the privacy policies of third-party websites, including websites owned or controlled by independent franchisees, third party owners, or websites not controlled or authorised by Yelo. Third party web sites that are accessed through links on our website or application have separate privacy and data collection practices and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites and recommend that you review the privacy statements and policies of linked websites to understand how those websites collect, use and store information.

MINORS’ PRIVACY

Yelo does not seek to obtain, nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who accesses and uses our website or application. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Yelo marketing communications.

ACCURACY AND PRIVACY

While every attempt is made to ensure that the information presented in all items on this web site is both accurate and useful, Yelo does not make any warranty regarding the content or accuracy of the materials accessible through this website or application or its host server. To protect the identities and privacy of our employees, pseudonyms and stock imagery have been used throughout this website or application. We accept no responsibility for the accuracy of statements or information presented or liability for all actions that may consequently arise.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to the Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at ccc@iyelo.com.