Yelo Earns UX Certification in Digital Experience Excellence

In a significant move toward digital excellence, Al Wefaq Transportation Solutions (Yelo) announced that it has successfully obtained UX Certification, underscoring its commitment to delivering world-class user experiences across its digital platforms.

This recognition follows the concerted efforts of Yelo’s UX and digital product teams in implementing best practices in interface design and digital journey optimization across web and app channels.

Mr. Hamad Al Humaid, CEO of Yelo, commented: “We take pride in this achievement that reflects our ongoing mission to enhance customer interactions with our digital services. This certification marks a new chapter in our digital transformation journey.”

He added that the certification serves as a motivation to continue investing in user experience by deploying cutting-edge tools and methods that ensure seamless, personalized, and holistic customer engagement.

Yelo continues to evolve its digital ecosystem with flexible booking options, intuitive UI, and user-centered design to remain at the forefront of mobility innovation in the region.